账单支付
Choose the option that works best for you to pay your bill from Community 医院 of the Monterey Peninsula or Montage Medical Group.
When and how will I get my bill?
如果你正在使用保险, you can expect a billing statement about 10 days after your insurance company pays.
If you are not using insurance, you can expect a billing statement about 10 days after you get care or leave the hospital. The statement will arrive in the mail or, if you’ve signed up for paperless delivery, through your 病人门户 账户.
什么时候付款??
You will be asked to pay your copayment (copay), 可扣除的, or estimated patient portion before your visit.
有保险范围
If you have insurance, we’ll bill the insurance company on your 账户. After your insurance has paid its portion, you’ll get a bill for the balance. 支付 that amount within 30 days. 视图 我们接受的保险计划 and which services may not be covered.
没有保险
If you don’t have insurance, you’ll be responsible for paying your bill within 30 days of receiving your billing statement.
灵活的还款计划
如果需要, Community 医院 and Montage Medical Group offer personalized payment plans to meet your needs. 了解更多, contact the billing department of the 蒙太奇的健康 organization where you received care, 电子邮件我们, or set up a payment plan in MyChart.
网上付款
You’ll appreciate how we’ve made it easy and convenient to pay your bill. For every organization in the 蒙太奇的健康 family, you can take care of your bill online via MyChart or Central Coast Health Connect, our secure 病人门户s. Set up a free 账户 or log into your existing 账户 to pay your bill, communicate with your healthcare team, 查看您的医疗记录, 和更多的.
社区医院账单
If you don’t have a 病人门户 账户, you can pay your Community 医院 bill by calling our customer service team at (831) 625-4922. Representatives are available by phone 7 a.m. 到5点.m.星期一至星期五. 你也可以给我们发电子邮件 病人BillingInquiry@chomp.org.
收集策略
Community 医院 of the Monterey Peninsula’s collection policy is consistent with best practices in the industry and is in compliance with regulatory requirements. 请参阅我们的收款政策 for information on collections, such as negotiated discounts, 信用检查, 抵账户, 冲销, and collection agency transfers.
金融援助
If you need help to cover the cost of the care you received at Community 医院, 你可能有资格 金融援助.
Why am I getting a hospital bill?
You may receive a bill from Community 医院 if:
- You got care at the hospital
- You received services at one of our offsite facilities or outpatient departments
- Your doctor sent a sample to our lab
Why did I get multiple bills?
Your bill from Community 医院 is only for the services you received plus fees for our hospital-based doctors (such as radiologists, 放射肿瘤学家, Emergency department doctors, Monterey Bay Observation Medicine doctors, 病理学家, and behavioral health doctors). All other doctors or providers who treated you at our facilities (such as surgeons, 私人医生, 外部参考实验室, or other providers) will send a separate bill.
拿一份明细账单
呼叫 (831) 625-4922 during business hours or 电子邮件我们 to request an itemized statement, which lists each service you received and its cost. You can also send a billing request in MyChart.
病人 financial responsibilities
视图 additional policies related to your rights and responsibilities as a 蒙太奇的健康 patient.